Practical Shopify operations guides
Straightforward guides for the weekly back-office work: supplier prices, what to reorder, stock that doesn’t add up, orders that haven’t shipped, and the refunds and cancellations in between.
- INVENTORY
How to Get Low Stock Alerts in Shopify (and Set the Right Threshold)
Shopify has no low stock email built in. Set one up with Shopify Flow, then pick a threshold per product from its sales and your supplier’s lead time.
Read guide → - PURCHASING
Shopify Purchase Orders: Create, Import From CSV, Send and Receive
The whole purchase order workflow in Shopify Admin, from the first draft to receiving the delivery, including the CSV import and the gaps to work around.
Read guide → - INVENTORY
Shopify's Days of Inventory Remaining: What It Tells You and When It's Wrong
The number at the top of your Products page, how Shopify works it out, and the three cases where it tells you to order too little or too late.
Read guide → - SUPPLIERS
New Supplier Price List? Update Shopify Costs in One Import
A supplier sent a new price list. Get the new costs into Shopify with one CSV import instead of editing products one by one.
Read guide → - ORDERS
Paid but Not Shipped: Finding Stuck Shopify Orders
Build one saved view of paid orders that are still unfulfilled, then work out why each one is stuck before the customer asks.
Read guide → - FULFILLMENT
Shopify Order Fulfilled but No Tracking Number? Find and Fix It
Find the orders that are marked fulfilled but have no tracking, before customers ask, then add or correct the tracking in Shopify.
Read guide → - INVENTORY
Why Shopify Inventory Goes Negative (and How to Fix It)
A product shows -3 available. Find out what sold stock you didn't have, correct the count, and stop it happening again.
Read guide → - ORDER OPERATIONS
Customer Asking About Their Order? What to Check in Shopify
A simple way to move from a customer question to the right Shopify order, make the change, and give an accurate reply.
Read guide → - REFUNDS
Shopify Refund Requests: What to Check Before You Refund
Work out what the customer needs, check prior refunds and returns, and confirm the payment result before replying.
Read guide → - CANCELLATIONS
Customer Wants to Cancel a Shopify Order? Check This First
Check fulfillment and payment before canceling, then tell the customer what actually happened.
Read guide →